Shipping policy
Shipping Policy
At AN ASIMINEXA, we aim to make your shopping experience simple, reliable, and convenient. We deliver orders across Pakistan through trusted courier and delivery partners.
1. Delivery Areas
We currently offer delivery across Pakistan, including major cities and many remote areas. Delivery availability may vary depending on the courier service and location.
2. Processing Time
Orders are normally processed within 1–2 working days after order confirmation.
During sales, promotions, public holidays, or periods of high order volume, processing may take a little longer.
3. Delivery Time
Most orders are delivered within 2–5 working days after dispatch.
Delivery times may vary depending on:
- Your delivery location
- Courier service availability
- Weather conditions
- Public holidays
- Unexpected delays
Remote areas may require additional delivery time.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Any free-shipping offer will be subject to the terms and conditions of the specific promotion.
5. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders across Pakistan.
For COD orders, payment is made when the order is delivered to your provided address.
6. Order Confirmation
After placing your order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.
To avoid delivery delays, please provide an accurate name, phone number, and complete delivery address.
7. Tracking Your Order
Where tracking is available, you may receive tracking information after your order has been dispatched.
If you have any questions about your shipment, please contact our customer support team.
8. Delivery Delays
Although we work with trusted delivery partners, occasional delays may occur due to circumstances beyond our control, such as weather, transportation issues, courier delays, public holidays, or incorrect delivery information.
We appreciate your patience and understanding in such situations.
9. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information. If an order cannot be delivered because of an incorrect or incomplete address or unavailable recipient, additional delivery charges may apply for re-delivery.
10. Damaged Package
If your package appears seriously damaged upon delivery, please contact our customer support team as soon as possible and provide photos or videos of the package and product.