Return and Refund Policy

At AN ASIMINEXA, customer satisfaction is our priority. We want you to shop with confidence and enjoy a smooth shopping experience.

1. Return Eligibility

You may request a return within 15 days of delivery if:

• You received a damaged or defective product.
• You received the wrong product.
• The product is significantly different from the description provided on our store.

To be eligible for a return, the product should be unused, in its original condition, and preferably in its original packaging.

2. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, or product-specific reasons. Any applicable restrictions will be mentioned on the product page.

3. How to Request a Return

To request a return or exchange, please contact our customer support team within 15 days of delivery.

Please provide:

• Order number
• Reason for return
• Photos or videos of the product, if it is damaged or defective

Our team will review your request and provide you with the next steps.

4. Refunds

Once your returned product is received and inspected, we will notify you about the status of your refund.

If your return is approved, the refund will be processed according to the applicable refund method and our return policy.

5. Exchanges

If you receive a damaged, defective, or incorrect product, we may offer an exchange or replacement, subject to product availability.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, AN ASIMINEXA may cover the applicable return shipping cost.

For returns due to a change of mind or other reasons not caused by us, return shipping charges may apply.